Terms and Conditions for UK Ghost Hunts.
By booking with uk ghost hunts you agree to receive any emails, texts or phone calls related to your booking or the booked event you have made with us.
1: The minimum age for any participant on our events is 16 as long as accompanied by a parent/guardian, If we have a firm belief that anyone in your party is younger than 16, they may be asked for identification. If they are unable to produce such ID, it is to the discretion of the organiser who may remove that participant from the event including an adult to accompany them and all monies paid will be lost. All tickets must be booked by someone that is 18 or over. this is due to the nature of the event and in some cases bad language can be heard.
2: Due to varying conditions of the locations and uneven floors / staircases, it is advised that pregnant women or those with any heart complaint / restricted mobility conditions do not attend. If you are unsure whether an event is suitable for you, please contact us prior to booking for confirmation. If you DO have such an immobility or believe / are pregnant and still decide to attend, you may be asked to sign a disclaimer as your attendance will be at your own risk. no liability for any illness or injury that may occur as a result.
3: As above, due to some locations having uneven floors / stairs coupled with the fact that the event will be conducted in darkness. Sensible footwear such as trainers / flat shoes MUST be worn. Stilettos are NOT permitted. UK Ghost Hunts will not be liable for any injury caused as a result of such footwear and could result in being turned away from the event. As such, due to some locations being partially in the open air, guests are reminded to dress for the weather conditions and bring a torch.
4: Guests attend events at their own risk. UK Ghost Hunts accepts no liability for any accident or injury caused. Health and Safety will be conducted prior to the event and if any area of that location is deemed unsafe, no persons will be permitted to enter. Although we endeavour to do our upmost to avoid any accidents or injuries, due to some location boundaries being beyond normal public access, we advise that although most is covered by UK Ghost Hunts Public Liability Insurance, that you also have your own third party Public Liability insurance.
5: There are no sleeping facilities available on any of our events unless stated. If an event is at a location such as a hotel / Inn, rooms should be booked through the hotel / Pub directly. Any discounts / rooms available will be advertised on the event details. Transport is not provided so please ensure you have transport to travel to the event prior to booking.
6: Due to the lateness of our events and some locations being in residential areas, we ask that guests leave as quietly and quickly as possible in order to avoid disruption to any local residents. We advise that due to the lateness of events, that if not local, guests consider booking a hotel close to the event wherever possible in order to minimise any accidents which may occur due to tiredness.
7: Although there will be opportunities for you to conduct your own vigils on our events, outside of this, for health and safety purposes, you are to stay with your allocated paranormal team.
8: UK Ghost Hunts will not be liable for any loss or damage to any belongings brought to an event or left in vehicles. This includes any camera equipment / clothing etc which may be damaged / affected by poltergeist activity. We will also not be liable for any parking fines / clamping of vehicles. Please be considerate when parking a vehicle at some locations. All items / belongings brought to any event remain the responsibility of the guest. we so not take any responsibility for your vehicles even if they are parked in the location car park.
9: NO SMOKING will be allowed within any of the buildings used on our events. Locations of permitted smoking will be explained on arrival at an event. As such, no other fire hazards such as candles or any other such potential hazards will be permitted. If seen, they will be removed until the end of the event and may result in you being removed from the event. do not use such items during any vigils or similar activities.
10: Tea,coffee and light snacks will be provided but please feel free to bring your own, we do not cater for food allergies and food is unmarked, where there is a location without electricity unfortunately we will be unable to supply hot drinks so it is advisable to bring your own flask etc.
Please note all deposits are non refundable. Remaining balance must be paid no later than 14 days prior to event date, if remaining balance is not paid your booking will be cancelled and no deposit refund will be given, and due to uk ghost hunts have to pay for the locations prior to the event if you can not attend you must cancel your place at least two weeks before the event to obtain a refund but this will only be refunded if we can cover your place with another guest the refund for the ticket will be minus the deposit in all circumstances.
UK Ghost Hunts has the right to cancel any event in which case we will either transfer your ticket to another event or give you a full refund.
Alcohol is not permitted at any time, anyone attending under the influence of drugs or alcohol will be refused admission and all monies paid will be lost.
If the team suspect that anyone is under the influence of drugs or alcohol or that anybody has brought in any to the event they will be asked to leave immediately and again all monies paid will be lost.
PLEASE NOTE ANYONE ATTENDING UNDER THE INFLUENCE OF DRUGS OR ALCOHOL WILL BE REFUSED ADMISSION EVEN IF THE TEAM SUSPECT THIS IS THE CASE.
We operate a zero tolerance policy if anyone is found faking any activity or disrupting the investigation you will be asked to leave and no refund will be given.
Thank you for booking with us and we hope that your time with us is both an enjoyable and memorable one!